Shipping policy

At us, we ensure secure and reliable worldwide shipping so you can receive your orders on time, no matter where you are! 🌍

Processing Time

  • All orders are processed within 3-5 business days.
  • Orders are not processed or shipped on weekends or holidays.

Shipping Time

  • We offer worldwide shipping with an estimated delivery time of 10 to 15 business days.
  • Actual delivery times may vary due to customs, destination, or carrier delays

     

  • Standard Shipping: 6–15 business days

  • Free Shipping: 10 –20 business days

Shipping Rates

  • Shipping rates are calculated at checkout based on the destination and package size/weight.

Order Tracking

  • Once your order ships, you’ll receive a confirmation email with tracking information.
  • Use this to track your package through our shipping partner's website.

Shipping Destinations

  • We ship worldwide to most countries. If your country is not listed at checkout, please contact us.

Delays & Customs

  • While we aim for timely delivery, delays may occur due to weather, customs, or carrier issues.
  • CozyWears is not responsible for customs fees, duties, or import taxes applied to your order. These charges are paid by the customer.

Incorrect Shipping Information

  • Providing incorrect or incomplete shipping details may delay delivery.
  • Please double-check your address before placing an order.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, contact us immediately at support@dropshope.com.
  • We’ll work with the carrier to resolve the issue as quickly as possible.

Contact Us

For any shipping-related inquiries, reach out to us:

📧 Email: support@dropshope.com

Thank you for shopping with US!